Delivery & Refunds

Your order will usually be shipped within 24 hours. We ship FedEx ground unless FedEx express is selected. If you requested customization, and you are a new customer, you will receive an email with a draft for approval. Once the draft is approved your order will be printed and shipped within 24 hrs.

Refunds will be made for damaged products or errors on our part. There are no refunds or returns on errors made by the customer in ordering.
If you have any questions or comments regarding our policy, please email info@kidstar.com

Refunds and credits issued during the first 90 days of receipt. All refunds and credits will be applied to the credit card you used to make the original purchase.